DICK'S Sporting Goods

Reviews about DICK'S Sporting Goods

• Katherine Heineck

  Mar, 20 2018
  ★ ☆ ☆ ☆ ☆
  The customer service in this location is utter garbage. I walked in, grabbed a few items, and headed to the register. I told the girl up front that I needed to purchase the items in my hands, then open a store credit card in order to purchase an elliptical. The cashier told me I would have to wait for Brian from sporting goods. Clearly, the morons had already misunderstood what I needed. I then waited for 10 minutes for this magical Brian from sporting goods. During this time, I held my items on the counter waiting for the dull, melancholy girl to do SOMETHING with my purchase. She just stood there. When I finally said that I was indeed standing there for her to ring up my items, she did so with sloth like agility, and then came magical Brian from sporting goods. He escorted me over and asked me what I needed. I reiterated that I needed to obtain a store credit card in order to purchase a designated elliptical trainer because I wished to pay for the item over 2 months time. Brian proceeded to attempt to tell me the benefits of the store card, at which he failed due to an ineptitude at uttering even the interest rate, but alas I did not ask for the sales pitch I asked for the damn card. Yet ANOTHER associate appeared, possibly sensing Brian's ineptitude, and I explained my need briefly to her. She, again, tried to sell me a store credit card. Let's digress here....this all started because I WANTED TO APPLY FOR A STORE CREDIT CARD!!!!!!! Finally, these geniuses brought me to a register, which is where I should have been in the first place, and were able to complete my credit application which took several days to process. CRAZY how easy that could have been if one of the five employees whom I encountered would have been capable of even the most rudimentary aspects of their job tasks. Due to the absolute failure of mammalian intelligence localized at this one location, I have spent $2000 at another sporting goods store.
• Jen Tucker

  Feb, 20 2018
  ★ ★ ★ ★ ☆
  Go to Bumbah way better quality!

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