T-Mobile

Reviews about T-Mobile

• kiana anderson

  May, 27 2018
  ★ ☆ ☆ ☆ ☆
  THIS PLACE GETS -1000 STARS. THE WORST CUSTOMER SERVICE, EVERY ANSWER IS "IM SORRY BUT..."THIS IS THE WORST EVER!!!! RUN TO VERIZON!!! I HAD A WARRANTY REPLACEMENT (THE 3RD ONE) WAITED 4 HOURS AND WAS GIVEN A CORRUPT HANDSET. THE HANDSET DELETED MY INFORMATION WITHIN 12 HOURS AND WOULD NOT START UP. I WAS TOLD THAT I WOULD HAVE TO PAY NOT ONLY FOR ANOTHER WARRANTY EXCHANGE (ON A FAULTY REFURBISHED PHONE) BUT $50 FOR A LONER. CUSTOMER CARE SAYS THE STORE CAN WAIVE THE FEE. THE STORE REFUSED!!! NOW I AM STUCK WITH A NON WORKING PHONE THAT HAS DELETED ALL OF MY INFORMATION. SO MUCH FOR A 10 YEAR CUSTOMER.

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